How we work
Our focus is on delivering the personal service, care and support at home which every individual needs and wants.
To do that, members of our experienced team first get to know you. We talk to you and anyone else you wish to involve, be it a relative, friend or support worker. During those discussions we will take the time to understand you, your needs, how you choose to spend your time and what help you feel you require. That will form the basis of our initial assessment which will be recorded for your approval.
We will then build a detailed plan, known as a Person Centred Plan, including costings, completely tailored to your needs and preferences.
Our commitment is to provide friendly care of the very highest standards.
The time we invest in getting to know potential clients allows us to match clients with staff who not only have the right skill set to deliver bespoke care but who also share an interest, sense of humour or background, to help in building a relationship.
Our clients invite us into their homes. As dedicated and professional staff we never forget that.
To find out more about any aspect of the care and support we offer do get in touch.