Dealing with bills, sifting through confusing correspondence and reading benefit information can prove a source of worry for many. Simply having someone to provide a helping hand, listening ear or source of advice can make a huge difference to quality of life.
Clients can choose those elements of the service that best suit their circumstances.
• Advice and supportive information
• Risk assessments and health and safety assessments
• Quality assurance visits, telephone calls and questionnaires
• Regular communication with the assigned coordinator
• Care plan reviews
• Interagency liaison, for instance attending medical appointments
• Escort to collect pension, etc
• Assistance with using the phone and online grocery shopping
Financial care and Correspondence
• Budget planning
• Assistance with correspondence
• Collection of pension and benefits
• Assistance with use of telephone
• Assistance with paying bills