Sometimes, simply providing a helping hand, a listening ear or a source of advice to a client can make a huge difference to their quality of life. Helping with confusing correspondence, assisting with benefit information, accompanying clients to the post office or bank, all help to make life a little easier.
Below is a list of services to allow our clients to choose elements of care that best suit their circumstances.
Administrative care
• Provide advice and supportive information
• Risk / health and safety assessments
• Quality assurance visits, telephone calls and questionnaires
• Regular communication with the assigned coordinator
• Care plan reviews
• Interagency liaison (e.g attend meetings with doctors, physiotherapists etc)
Financial care and Correspondence
• Assistance with budget planning
• Assistance with correspondence
• Collection of pension / benefits
• Assistance with use of telephone
• Assistance with paying bills